dj999 Terms and Conditions
Please read these terms carefully before using the dj999 platform — they clarify your rights and responsibilities.
Welcome to dj999. This "Terms and Conditions" document (Terms) forms a legally binding agreement between you and the dj999 platform. When you register on dj999, log in to your account, or use any service on the platform, you will be considered to have read and accepted these terms and conditions in full.
These terms and conditions apply to users residing in Bangladesh. If you do not agree with any part of these terms, please refrain from using the dj999 service.
Important: dj999 is only for individuals aged 21 and above. Opening an account for minors is strictly prohibited.
General Provisions
In these terms and conditions, "we", "our", or "platform" refers to the entity operating dj999. "You", "user", or "member" refers to any person who has created an account on dj999 or is using the platform.
1.1 Definition of Services
dj999 is an online gaming and entertainment platform that offers cricket betting, slots, bingo, fishing games, and other casino-style games. All platform activities are conducted through digital channels and all transactions are completed in Taka (BDT / ৳).
1.2 Changes to Terms
dj999 reserves the right to amend these terms and conditions at any time. Continuing to use the platform after any changes will be considered as your acceptance of the new terms. For significant changes, we will attempt to notify you by email.
1.3 Legal Obligations
It is your own responsibility to ensure you are aware of the applicable laws in your area before using online gaming. dj999 does not support any illegal activities and reserves the right to take immediate action if suspicious activity is detected.
Account Registration and Eligibility
The following conditions must be met to open an account and use the services on dj999:
2.1 Age Requirement
You must be at least 21 years of age (for 21+). We may request a valid identity document to verify age at any time. If a user is found to be a minor, the account will be closed immediately and the balance may be forfeited.
2.2 One Account Policy
Only one account is permitted per person. Creating multiple accounts is strictly prohibited. If multiple accounts are detected using the same phone number, the same bank account, or the same device, all of them will be closed.
2.3 Providing Accurate Information
You must provide accurate, truthful, and complete information at the time of registration. Providing false information may result in account cancellation and forfeiture of any winnings. If you need to update your information, please contact the support team.
2.4 Account Security
It is your responsibility to keep your account password and login details secure. If you suspect unauthorized access, please notify us immediately through our 24/7 live chat. The account holder is responsible for all activity that takes place on their account.
2.5 KYC Verification
Withdrawal facilities may be limited until account verification (KYC) is completed. We may request a copy of your National ID (NID), passport, or driving license. Delays in completing KYC may result in delayed withdrawals.
Deposits and Withdrawals
All financial transactions on dj999 are secure and fast. The table below provides key information about transactions:
| Item | Details |
|---|---|
| Minimum Deposit | ৳300 (all methods) |
| Minimum Withdrawal | ৳800 |
| Withdrawal Time | Usually within 15 minutes to 2 hours |
| Accepted Methods | bKash, Nagad, Rocket, Upay, Bank Transfer |
| Currency | Bangladeshi Taka (BDT / ৳) |
3.1 Deposit Conditions
- Deposits must be made from a payment method registered in your own name.
- Deposits from third-party accounts are not accepted; this is part of our anti-money laundering policy.
- If a deposit is not completed successfully, please contact our support team with the transaction ID.
3.2 Withdrawal Conditions
- KYC verification must be completed before submitting a withdrawal request.
- Withdrawals may be on hold until any active bonus wagering requirements are met.
- Withdrawal funds will be sent to the same payment method used for the deposit.
- If suspicious activity is observed, we reserve the right to hold the withdrawal and conduct an investigation.
3.3 Applicable Fees and Taxes
dj999 does not charge any processing fee on deposits or withdrawals. However, your payment service provider (such as bKash or Nagad) may charge their own fees. It is the user's own responsibility to pay any taxes applicable on winnings.
Bonuses and Promotions
dj999 offers various types of bonuses and promotional offers. All bonuses have their own terms and conditions that must be followed.
4.1 Welcome Bonus
New members will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 25x (the bonus amount must be wagered 25 times). The welcome bonus applies only once per user.
4.2 Rules for Meeting Wagering Requirements
- Only bets placed on eligible games will count toward meeting the wagering requirements.
- Wagering must be completed within the set time limit for receiving the bonus; otherwise the bonus will be cancelled.
- While one bonus is active, another bonus generally cannot be activated.
- If a withdrawal is requested before the wagering requirements are met, the bonus may be cancelled.
4.3 Bonus Abuse
If an attempt is made to take advantage of bonuses unfairly or strategically (for example, through low-risk betting patterns), we reserve the right to cancel the bonus and void the associated winnings. Claiming bonuses through multiple accounts is strictly prohibited.
4.4 Promotion Changes
dj999 reserves the right to change, suspend, or cancel any promotional offer at any time. For the latest terms of an active promotion, please see the relevant promotion page.
VIP Program
The dj999 VIP program has three tiers, providing regular players with additional benefits.
| VIP Tier | Weekly Cashback | Additional Benefits |
|---|---|---|
| Bronze | Up to 0.5% | Priority support |
| Silver | Up to 1.0% | Special bonus offers, faster withdrawals |
| Gold | Up to 1.5% | Personal account manager, exclusive events |
VIP tier is determined based on your overall gaming activity and participation on the platform. Reaching a higher tier depends on regular active participation. Cashback is calculated weekly and credited at a set time.
Gaming Rules
6.1 Fair Play
dj999 ensures a fair and transparent gaming environment for all members. The games used on our platform are developed by verified game software providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and others), who use Random Number Generator (RNG) technology to ensure fair outcomes.
6.2 Prohibited Activities
The following activities are strictly prohibited and may result in account cancellation:
- Participating in games through any software, bot, or automated method
- Attempting to exploit any weakness or bug in a game
- Colluding with other members to influence game outcomes
- Any attempt to interfere with the platform's technical infrastructure
- Using the platform for money laundering or illegal transfer of funds
6.3 Policy on Technical Issues
If a game is left incomplete due to server disconnection or a technical error, we reserve the right to review the result of that round. Any payout made due to an obvious error will be considered void.
6.4 Special Rules for Sports Betting
For betting on cricket or other sports, if a match is cancelled or abandoned, the bet amount will generally be refunded. In any incident related to match fixing or spot fixing, the decision of the governing body will be final.
Responsible Gaming
dj999 believes in responsible gaming. We want every member to enjoy gaming in a fun and controlled way.
7.1 Self-Control Tools
We give members the ability to set their own limits — such as daily/weekly deposit limits, betting limits, and temporary account breaks. For more details about these tools, visit our Responsible Gaming page.
7.2 Self-Exclusion
If you feel that gaming is having a negative impact on your life, you can contact our support team to activate self-exclusion. Once self-exclusion is active, it will not be possible to reactivate the account before the set period ends.
7.3 Reality Reminder
Gaming is a form of entertainment — not a reliable source of income. Never bet with borrowed money or money needed for daily living expenses. Be cautious of the tendency to bet more in order to recover lost money.
Privacy and Data Protection
Protecting your personal information is very important to us. This section is a brief summary — for full details, please read our Privacy Policy.
8.1 Data Collection
We collect necessary information during registration, transactions, and platform use. This information is used to provide services, ensure security, and meet legal obligations.
8.2 SSL Encryption
dj999 uses SSL encryption technology for all data transfers. Your financial information is never stored directly on our servers — it is processed through payment gateway partners.
8.3 Sharing Information with Third Parties
We do not sell your information to any advertising agencies. However, it may be necessary to share information with regulatory bodies for legal requirements or financial audits.
Intellectual Property
All content on the dj999 website — logos, trademarks, graphics, software, text content, game designs, and code — is the intellectual property of dj999 or its respective licensees. Copying, distributing, modifying, or using these without prior permission is strictly prohibited.
The intellectual property rights of game software and content are reserved by the respective providers (such as Pragmatic Play, PG Soft, JILI, etc.) and are protected under international copyright law.
Limitation of Liability
10.1 Service Availability
dj999 strives to provide uninterrupted service. However, the service may be temporarily unavailable due to maintenance work, technical issues, or unforeseen events. dj999 is not responsible for any losses caused as a result.
10.2 Limitation of Damages
To the maximum extent permitted by law, dj999 is not liable for indirect, incidental, special, or consequential damages. Full responsibility for gains or losses from gaming rests with the member.
10.3 External Factors
dj999 is not responsible for any game interruption caused by loss of internet connection, power outage, or device failure. In such situations, the outcome of the game round will be determined based on server-side records.
Account Closure & Cancellation
11.1 Closure at the User's Request
You may request to close your account at any time by contacting our support team. It is your responsibility to withdraw any active balance before the account is closed. If bonus wagering has not been completed, the bonus will be cancelled.
11.2 Closure at dj999's Initiative
dj999 may suspend or cancel an account without prior notice in the following cases:
- Violation of any clause of these Terms and Conditions
- Fraudulent or dishonest activity
- Suspicion of money laundering or terrorist financing
- Operating multiple accounts
- Identified as a minor
- Account inactive for an extended period (generally more than 12 months)
11.3 Balance After Cancellation
If an account is cancelled due to a breach of the Terms and Conditions, any bonuses and associated winnings in the account will be forfeited. For legitimate deposits, the refundable portion may be returned after review.
Dispute Resolution
12.1 Complaints Process
For any complaint or dispute, please first contact us via our 24/7 live chat or email ([email protected]). We generally aim to provide an initial response to complaints within 48 hours.
12.2 Final Decision
In disputes regarding game outcomes, server logs and game provider data will be considered as final evidence. On matters relating to game results, the decision of the dj999 management board is final.
12.3 Applicable Law
These Terms and Conditions are governed by applicable international gaming laws and regulations. Any dispute will first be attempted to be resolved through negotiation.
Miscellaneous Provisions
13.1 Entire Agreement
These Terms and Conditions, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between you and dj999, and supersede all prior oral or written understandings on this subject.
13.2 Severability
If any clause of these Terms and Conditions is found to be invalid or unenforceable, the remaining clauses will continue in full effect.
13.3 Waiver of Rights
Failure to exercise any right under these Terms and Conditions in a particular situation does not constitute a waiver of that right.
13.4 Contact
For any questions regarding these Terms and Conditions, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali
This document was drafted in Bengali. In the event of any ambiguity in translation, the Bengali version shall be considered authoritative.